Full Nelson Plumbing Heating & Cooling
Review Summary
Full Nelson Plumbing Heating & Cooling receives overwhelmingly positive reviews. Customers consistently praise the technicians' professionalism, efficiency, and communication skills. Travis is frequently mentioned for his thoroughness, friendliness, and cleanliness. Some customers appreciate the ease of online appointment scheduling and membership benefits. However, one customer reported a negative experience with a sewer line cleaning and misdiagnosis, though they received a refund. Overall, the company is highly recommended for plumbing, heating, and cooling services.

Reviews
View All on Google4.8
(1283 reviews)
Sheree Wooley
December 24, 2024
Travis was the best! He didn't just fix the one leak he saw, he tirelessly continued searching until he located all of the leaks and fixed them. He did an awesome job and was so considerate of our home and continuously cleaned up as to make the least mess possible when using a jackhammer to get to the leaks in our concrete slab foundation. He was also really friendly, even fun. He made the process so much better than it normally would have been!
River Row
I highly recommend Full Nelson for everything - heating/cooling and plumbing. It’s super easy to request an appointment online. Every technician that has ever come to my house has been incredible. Today, Travis Tribble came to inspect a toilet that wouldn’t stop running. He quickly assessed what was needed, showed the issue/explained it to me and the work was quick. Also recommend doing their memberships to avoid call out fees.
Diane Hightower
They failed to completely clean out my sewer line. They charged me $295 for this service. They ran a camera after the clean out and said I needed a new clay sewer line. They wanted $4615 to dig up and replace. Thank goodness I got a second opinion. My line was fine. It had a root ball in it that Full Nelson didn't get out. Update to add: they did refund me for the service call.
Ali Marie Music
We have had some issues with our plumbing for the past couple of years. We have had a couple plumbers out here and the problem never seemed to be fixed and some just were not good at communication. We found Full Nelson Services and we won’t ever use another plumber again unless it is THEM! They are personable, efficient, and get the job done in a timely manner. Great communication and explain everything you need to know. Travis took his time to make sure everything was running smoothly and if we had any questions before he left. He also took the time to clean up and made sure he didn’t track any dirt or snow in the house as he was working. He explained everything that he did and made sure we knew the number to call if we had any other questions down the road. We are super happy with the outcome of the job we had done. We had to get a new pressure tank for our well, a new well switch, and we also had him repipe everything. We got a new filtration system for the previous one was janky and not set up correctly! Everything looks so neat in the basement now and much easier to utilize.
Melissa McMillin
As usual, the service from Full Nelson was tremendous today. Travis T. was my tech and had done his research with the last tech that worked on my house. He was able to quickly identify the problem, got my water moving, and provided several quotes on things to work on over the next few months. Also provided some things I can do myself to better insulate (which I have done). I have recommended Full Nelson to several of my friends and I will continue to do so!
Trent Buss
Technician Travis was absolutely on top of his game. He noticed there were people working and took the initiative to come back to perform the service repair required late in the day as to not interrupt our work activities. Great communication and service. Highly recommend Full Nelson Seevices. Great team!
David Sheeley
David came by to clean out our main line. He arrived on time, asked me some clarifying questions and quickly diagnosed and resolved the issue. I’d be happy to recommend Full Nelson to any of my friends and family. Will definitely be calling them again in the future as needed!
Lauri Larson
We are so happy we called Full Nelson to come to our house. Zac and Ryan did such an AWESOME job getting our kitchen sinks working again and putting in the new pipes downstairs. They were both so polite, careful with our carpets and floors, knowledgeable and communicated everything that was going on. They even offered me ear plugs for the jack hammering! The whole process took only a few days even with pouring new concrete. I will highly recommend this company to my friends and family! Thank you Zac, Ryan and Cain.